How Surrey Subsidence Protects Your Privacy

This page explains our practices when it comes to handling personal information collected through this website.

Personal Information We Receive

From you: your name, email, phone number, property address, and details about your subsidence problem. This is collected when you complete an enquiry form or otherwise contact us.

From your visit: our site collects standard technical data, including IP addresses, browser and device details, referring URLs, and pages viewed during your session.

What Happens to Your Information

We use the personal data you give us to connect you with experienced subsidence firms in Surrey. We also use it to manage your enquiry, improve our site, and comply with legal duties. That is the extent of it.

Who Else Sees Your Data

We share your enquiry information with subsidence professionals we consider appropriate for your situation. These providers contact you directly. Our technical partners (web hosting, analytics platforms) may also process data on our behalf. We share data with authorities only where legally obligated. We never sell your information.

Our Legal Basis

We process your data on the basis of legitimate interests as defined under the UK GDPR. We obtain separate consent before sending any marketing.

Cookies

Cookies are used on this site for functionality and usage analytics. You can manage preferences through your browser. Blocking essential cookies may affect how the site works.

How Long We Keep Data

Data is held for a maximum of 24 months from your most recent contact. After this, it is securely erased.

Your Rights

You have the right to access your data, have errors corrected, request erasure, restrict processing, object to processing, and receive data in a transferable format. Contact us to exercise these rights.

Data Security

We employ reasonable measures to protect your personal information.

Age

You must be 18 or over to use our services.

Changes

This page may be updated periodically. We recommend checking back from time to time.

Questions

Reach us via the contact form on the website.